Taskflo™

1. Introduction

Taskflo Systems Pty Limited (ACN 673 395 750) (“we”, “us” or “our”) provides users (“you”) with access to the https://taskflo.com.au platform (“Platform”).

We are committed to protecting the privacy of personal information and complying with our obligations under the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). We collect only the personal information necessary for business operations and aim to be transparent about our handling practices.

If you have questions about this policy, contact our Privacy Officer at info@taskflo.com.au

2. Purpose of collection

We collect your personal information primarily to provide our services. We may also use it to offer related products or communicate important updates. If you choose not to provide this information, we may be unable to deliver our services effectively.

3. Type of information collected

The personal information we collect may include your name, ACN/ABN, address, contact details, date of birth, payment and financial institution details, credit card information, and records of interactions or services.

We store this information in secure formats including electronic systems and may retain paper-based records when necessary.

4. Methods of collection

We collect personal information directly when you:

Register for our services
Request information or submit a form

We also collect non-identifiable data via cookies and analytics tools (e.g., Google Analytics) to improve our services. You may disable cookies through your browser settings.

5. Use of Your Information

Your personal information is used to:

Verify your identity and provide services
Communicate updates and support
Process payments and manage accounts
Conduct credit checks (if applicable)
Improve our services through analytics and feedback

6. Consent Management

We obtain informed consent when collecting, using, or sharing personal information. Consent is collected through user interface prompts, agreements, or forms. You may withdraw your consent at any time by contacting info@taskflo.com.au.

If personal information is disclosed overseas, we ensure third parties are contractually bound to meet equivalent privacy obligations.

7. Direct Marketing and Opt-Out

We may use your information to send direct marketing communications about our products or services. You can opt out at any time by clicking 'unsubscribe' in emails or by contacting us at info@taskflo.com.au

8. Disclosure to Third Parties

We may disclose personal information to:

Authorised representatives (with your consent)
Credit-reporting agencies
Legal or regulatory authorities
Professional advisers and IT providers
Related entities or partners delivering services on our behalf

All third parties are required to maintain the confidentiality and security of your information.

9. Cross-Border Disclosure

Some of our service providers store data in overseas locations, including the United States. We take reasonable steps to ensure these providers are subject to privacy obligations equivalent to the APPs. These may include binding agreements, audits, and data protection assessments.

10. Storage and Security

Your personal information is stored securely on our systems or through vetted third-party providers. We use a combination of physical, technical, and administrative measures to prevent unauthorized access, misuse, or loss. While we aim to safeguard your data, online systems carry inherent risks.

11. Access and Correction

You may request access to or correction of your personal information at any time by contacting our Privacy Officer. We will respond within a reasonable timeframe and update records as necessary to ensure accuracy.

12. Making a Complaint

If you believe your privacy has been breached, please contact our Privacy Officer at info@taskflo.com.au. We will acknowledge and investigate your complaint promptly and in accordance with our obligations under the Privacy Act.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The latest version will always be available on our website. We recommend you review it periodically.

Last updated: 6 March 2025